Bad Attitude Mixed With Delayed Updates

I've had a rude run-in with one of the Wonga consultants this morning as she(unfortunately I couldn't get her name clearly) as she literally bul**** me the entire phone conversation. She asked me why loan application wasn't wasn't paid on time and I told her that I had genuinely forgotten as that is not my normal operating account and that I did an EFT payment(as sent via email numerous times) instead since I received the banking details<br> <br> I couldn't understand why she fought with me for a whole 9 minutes without listening to reason up until I eventually hung up on her. I don't understand why she had to be aggressive throughout the phone call.<br> <br> Anyway, I am requesting that Wonga please provide the recording from the phone call that transpired today AND that my account be updated as I have sent the proof-of-payment multiple times.<br> <br> The consultant that dealt with me seriously needs to undergo some anger management course as this was truly unacceptable conduct on her behalf. Please note that I had in fact made the payment within the 24 hours that was indicated in the mail above and I wish my account to be amended as such