Awful service and no after care

Item: Wonga
Rating: 1
Author: Sine T

I had a scheduled debit order for a particular date and they decided to deduct money from my account on a random day .on top of that they didn’t wanna put me through to the supervisor

Helpful (0)

Replies (2)

Wonga's replyOfficial

07 Oct 2025, 12:41

Hi Sine

Thanks for your review

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

Please send us a private message confirming your full name and your 13-digit SA ID number so we may assist further.

Thanks
The Wonga Team

Wonga's reply07 Oct 2025, 12:41

Official

Wonga's replyOfficial

08 Oct 2025, 23:56

Thank-you for confirming your details, Sine

We have checked your loan details and can confirm that your loan is currently settled in full.
The debit order that collected was due to your pay day loan being in arrears

If you already had a payment arrangement with our collections team, please send us the details of your arrangement and we will investigate.

Thanks
The Wonga Team

Wonga's reply08 Oct 2025, 23:56

Official