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Christiaan C
1 reviews | Active since Oct 2024
17 Oct 2024, 21:48
@Wonga
I am very disappointed in Wonga , I was supposed to pay my loan of 2300 rand on the 5th of October, the money was ready in my account but they never deducted, now they handed my loan over to Blake debt collectors, Blake dept collectors made an debut order of 3000 rand on my Capitec account , now the problem is I have 2 debut orders 1 from wonga of 2700 and one from Blake debt collectors of 3000 rand , I will report them for trying to steel from me if this isn't resolved within a day.
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Wonga's replyOfficial
18 Oct 2024, 09:19 Hi Christiaan
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused. If you miss a payment, your account will be handed to a Debt Collection Agency collecting on our behalf. To set a payment arrangement that will meet your current financial needs, you will need to contact the agency directly.
Our debit order was returned by the bank as unpaid. The agency will set a new debit order collection when they assist you with an arrangement.
We will monitor your account closely and if we ever collect more than what is needed, then we will gladly refund the surplus. Kind Regards, The Wonga Team *** www.wonga.co.za
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused. If you miss a payment, your account will be handed to a Debt Collection Agency collecting on our behalf. To set a payment arrangement that will meet your current financial needs, you will need to contact the agency directly.
Our debit order was returned by the bank as unpaid. The agency will set a new debit order collection when they assist you with an arrangement.
We will monitor your account closely and if we ever collect more than what is needed, then we will gladly refund the surplus. Kind Regards, The Wonga Team *** www.wonga.co.za
Wonga's reply18 Oct 2024, 09:19
Official
Hi Christiaan
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused. If you miss a payment, your account will be handed to a Debt Collection Agency collecting on our behalf. To set a payment arrangement that will meet your current financial needs, you will need to contact the agency directly.
Our debit order was returned by the bank as unpaid. The agency will set a new debit order collection when they assist you with an arrangement.
We will monitor your account closely and if we ever collect more than what is needed, then we will gladly refund the surplus. Kind Regards, The Wonga Team *** www.wonga.co.za
Thank-you for your feedback.
We are sorry that you are not happy with our service and sincerely apologize for any inconvenience caused. If you miss a payment, your account will be handed to a Debt Collection Agency collecting on our behalf. To set a payment arrangement that will meet your current financial needs, you will need to contact the agency directly.
Our debit order was returned by the bank as unpaid. The agency will set a new debit order collection when they assist you with an arrangement.
We will monitor your account closely and if we ever collect more than what is needed, then we will gladly refund the surplus. Kind Regards, The Wonga Team *** www.wonga.co.za