Approved then declined

Item: Wonga
Rating: 1
Author: Mariette K

I app**** online for a loan - it was approved - uploaded payslips.

Then a few hours later I went online again and my application was gone. I called Wonga callcentre just for them to tell me it was declined because I updated my banking details and it must be older than 4 months.. I have a valid bank account which my salary get paid into for the last year.

I will NEVER use Wonga ever again and I will spread the word

Helpful (0)

Replies (1)

Wonga's replyOfficial

03 Oct 2017, 12:34

Hi Mariette

Thank you for chatting to Sonja earlier on. We really hope that the conversation helped you understand our processes better. Sonja is always available if you need to chat further.

Kind Regards

The Wonga Team

Best regards,

Wonga's reply03 Oct 2017, 12:34

Official

Hi Mariette

Thank you for chatting to Sonja earlier on. We really hope that the conversation helped you understand our processes better. Sonja is always available if you need to chat further.

Kind Regards

The Wonga Team

Best regards,

Approved then declined

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