DD
Deidre D
1 reviews | Active since Feb 2019
18 Feb 2019, 13:20
Approved and then denied
I made a loan and it was approved. I was then told to upload a bank statement or payslip. I done that and then I was told they cant help me because I won't be able to afford payments. How can you approve and then deny a small loan and then tell me I cannot afford to pay it. When my details I filled in clearly shows my finances
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Wonga's replyOfficial
19 Feb 2019, 10:22Hi Deidre,
We're sorry to hear that your application was unsuccessful.
We would like to investigate and resolve this for you as your complaint is important to us.
Kindly send us a private message with your ID and contact number.
Sonja from our Customer Resolutions Team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We're sorry to hear that your application was unsuccessful.
We would like to investigate and resolve this for you as your complaint is important to us.
Kindly send us a private message with your ID and contact number.
Sonja from our Customer Resolutions Team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
Wonga's reply19 Feb 2019, 10:22
Official
Hi Deidre,
We're sorry to hear that your application was unsuccessful.
We would like to investigate and resolve this for you as your complaint is important to us.
Kindly send us a private message with your ID and contact number.
Sonja from our Customer Resolutions Team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team
We're sorry to hear that your application was unsuccessful.
We would like to investigate and resolve this for you as your complaint is important to us.
Kindly send us a private message with your ID and contact number.
Sonja from our Customer Resolutions Team, will contact you immediately, once we've received your information.
Thank You
The Wonga Team