MM
Mzimhle M

1 reviews | Active since Oct 2020

20 Apr 2022, 10:19

App**** for approved loan on 14th April still have not received cash on the 20th April.

Usually you guys are fast at paying, I do not know what has been happening to you in the last week, I app**** for a loan on the 14th its the 20th now, I sent two emails and not response, in desperation I'm sending a hellopeter review, I already got a message that says I need to pay my loan back while I have not even received any money into my account. Please assist

0
Replies (3)
Wonga
Wonga's reply20 Apr 2022, 10:34
Official
Hi Mzimhle,

We humbly apologize for any inconvenience caused.  

We can confirm that there was a delay in the funding due to the public holidays and weekends 

but on Approval of your Wonga loan we release the funds into your bank account and your bank 

can take 24-48 working hours to avail the funds into your bank account.

Thank you for your patience.

The Wonga Team.
MM
Mzimhle M's update20 Apr 2022, 16:14
Reviewer Update
Good day, my loan was approved already. I got the emai saying so and even went though accepting the debit order. So its the funds that have been taking for ever to enter my bank account.
Wonga
Wonga's reply20 Apr 2022, 16:59
Official
Hi Mzimhle,

Thank you for your response. 

We can confirm that we currently having a technical issue with our funding.

Our technical has been made a aware of it and they are trying their best to 

resolve this matter as soon as possible.

Thank you for your patience.

The Wonga Team.