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MM
Mohau M

1 reviews | Active since Oct 2017

16 Nov 2020, 16:06

Application declined

Hi, Please unblock me,I was told my application was declined to due to reversal back in 2017 however the amount was paid in full, that's wont happen again and I think now that I know, payment will always happen,

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Replies (4)
Wonga
Wonga's reply17 Nov 2020, 10:51
Official
Hi Mohau,

Please send us a private message with your ID number 

to review what transpired on your account.

We will investigate and email you a formal response

with the outcome of the investigation.

Thank you for your patience.

The Wonga Team.


Best regards,

MM
Mohau M's update17 Nov 2020, 10:59
Reviewer Update
***
MM
Mohau M's update20 Nov 2020, 10:38
Reviewer Update
Hi, Please review my application,***
Wonga
Wonga's reply20 Nov 2020, 11:49
Official
Hi Mohau We’re really sorry we were unable to provide you with a loan in this instance. Every 

application we receive is assessed on its own merit.
The system is 100% automated and blocks you from ever using the services again 

should you have reversed or charged back any loan repayment on the Wonga system.
We have done an investigation on what transpired on your account and have reviewed 

that several reversals and charge backs was done on your account in 2017.
Wonga abides by the rules and regulations set out by the NCA and 

various factors are taken into account before a loan is finalized. 

Thank you for your patience.
The Wonga Team.

Best regards,