DG
Daniela G
1 reviews | Active since Dec 2017
02 Dec 2019, 10:49
annoyed
I paid up my loan on 30/11/2019. I went onto Wonga to check if it has cleared and it hasn't and you guys are adding interest on the amount, which means i have to pay more. I have tried calling numerous times and have sent 3 emails to follow up if the payment was received! CAN SOMEONE PLEASE ASSIST ME? You keep adding interest and it is unfair if i have paid it off!
Helpful (0)
Replies (2)0
Replies (2)
Wonga's replyOfficial
02 Dec 2019, 13:58Hi Daniela,
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
Wonga's reply02 Dec 2019, 13:58
Official
Hi Daniela,
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
Wonga's replyOfficial
09 Dec 2019, 11:06Hi Daniela,
We have still not received your information.
Your complaint resolution is important to us.
Kindly send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
We have still not received your information.
Your complaint resolution is important to us.
Kindly send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
Wonga's reply09 Dec 2019, 11:06
Official
Hi Daniela,
We have still not received your information.
Your complaint resolution is important to us.
Kindly send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team
We have still not received your information.
Your complaint resolution is important to us.
Kindly send us a private message with your ID and contact number so we can investigate this matter and contact you immediately.
Thank You
The Wonga Team