BN
Babongile N
1 reviews | Active since May 2021
26 May 2021, 11:03
Angry
Ive never been so frustrated with a company in my entire life. They debited my account after i had paid my full amount with alliance. Now its a struggle to get back my money. I call everyday from consultant to consultant. Only refunded me partially now its a problem to get all my money back. I am disappointed Wonga and Alliance are croocks.
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
26 May 2021, 12:05Hi Babongile,
We humbly apologize for any inconvenience caused.
We have escalated your account to our debt collections agency and
awaited on them to conclude their investigation and
pay the funds over to Wonga.
Your Wonga account is now reflecting in credit so we will
process an urgent refund.
The funds should clear into your bank account in the
next 24 hours.
Once again we apologize for any inconvenience caused.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have escalated your account to our debt collections agency and
awaited on them to conclude their investigation and
pay the funds over to Wonga.
Your Wonga account is now reflecting in credit so we will
process an urgent refund.
The funds should clear into your bank account in the
next 24 hours.
Once again we apologize for any inconvenience caused.
Thank you for your patience.
The Wonga Team.
Wonga's reply26 May 2021, 12:05
Official
Hi Babongile,
We humbly apologize for any inconvenience caused.
We have escalated your account to our debt collections agency and
awaited on them to conclude their investigation and
pay the funds over to Wonga.
Your Wonga account is now reflecting in credit so we will
process an urgent refund.
The funds should clear into your bank account in the
next 24 hours.
Once again we apologize for any inconvenience caused.
Thank you for your patience.
The Wonga Team.
We humbly apologize for any inconvenience caused.
We have escalated your account to our debt collections agency and
awaited on them to conclude their investigation and
pay the funds over to Wonga.
Your Wonga account is now reflecting in credit so we will
process an urgent refund.
The funds should clear into your bank account in the
next 24 hours.
Once again we apologize for any inconvenience caused.
Thank you for your patience.
The Wonga Team.
BN
Babongile N's updateReviewer Update
26 May 2021, 13:17I sincerely hope thats the case because I have been hearing that for a month now, back and fourth. M so disappointed and angry. And i have honestly learnt a valuable lesson.
BN
Babongile N's update26 May 2021, 13:17
Reviewer Update
I sincerely hope thats the case because I have been hearing that for a month now, back and fourth. M so disappointed and angry. And i have honestly learnt a valuable lesson.
Wonga's replyOfficial
04 Jun 2021, 10:14Hi Babongile,
We have reviewed your account and can confirm that your refund was processed
into your bank account.
If you feel that your query has been resolved, please feel free and
re-rate the service you have received.
Kind Regards
The Wonga Team.
We have reviewed your account and can confirm that your refund was processed
into your bank account.
If you feel that your query has been resolved, please feel free and
re-rate the service you have received.
Kind Regards
The Wonga Team.
Wonga's reply04 Jun 2021, 10:14
Official
Hi Babongile,
We have reviewed your account and can confirm that your refund was processed
into your bank account.
If you feel that your query has been resolved, please feel free and
re-rate the service you have received.
Kind Regards
The Wonga Team.
We have reviewed your account and can confirm that your refund was processed
into your bank account.
If you feel that your query has been resolved, please feel free and
re-rate the service you have received.
Kind Regards
The Wonga Team.