MM
Mandisa M
1 reviews | Active since Jun 2014
22 Nov 2021, 07:38
Angry 😡
Worst service ever!!!! 😠😠😠😠😠ðŸ˜
I hope your business goes down and never recover.
You still haven't sorted out my issue. Pathetic!
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
22 Nov 2021, 08:50Hi Mandisa,
We sincerely apologize for any inconvenience caused.
We can confirm when you lodged your first Hello Peter complaint we
requested that you confirm your ID number to access your account.
You responded that you confirmed the details via our email platform.
We can confirm that we have attached your ITC report to your Wonga account
and have escalated your details to our internal collections team to
urgently update your ITC profile.
We have received your paid up letter from the Nimble group
(Norman Bissett and Associates) and can assure you that your Wonga
account will be updated on your credit bureau profile.
The update request was marked as Urgent and once again,
we apologize for any inconvenience caused.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
We can confirm when you lodged your first Hello Peter complaint we
requested that you confirm your ID number to access your account.
You responded that you confirmed the details via our email platform.
We can confirm that we have attached your ITC report to your Wonga account
and have escalated your details to our internal collections team to
urgently update your ITC profile.
We have received your paid up letter from the Nimble group
(Norman Bissett and Associates) and can assure you that your Wonga
account will be updated on your credit bureau profile.
The update request was marked as Urgent and once again,
we apologize for any inconvenience caused.
Thank you for your patience.
The Wonga Team.
Wonga's reply22 Nov 2021, 08:50
Official
Hi Mandisa,
We sincerely apologize for any inconvenience caused.
We can confirm when you lodged your first Hello Peter complaint we
requested that you confirm your ID number to access your account.
You responded that you confirmed the details via our email platform.
We can confirm that we have attached your ITC report to your Wonga account
and have escalated your details to our internal collections team to
urgently update your ITC profile.
We have received your paid up letter from the Nimble group
(Norman Bissett and Associates) and can assure you that your Wonga
account will be updated on your credit bureau profile.
The update request was marked as Urgent and once again,
we apologize for any inconvenience caused.
Thank you for your patience.
The Wonga Team.
We sincerely apologize for any inconvenience caused.
We can confirm when you lodged your first Hello Peter complaint we
requested that you confirm your ID number to access your account.
You responded that you confirmed the details via our email platform.
We can confirm that we have attached your ITC report to your Wonga account
and have escalated your details to our internal collections team to
urgently update your ITC profile.
We have received your paid up letter from the Nimble group
(Norman Bissett and Associates) and can assure you that your Wonga
account will be updated on your credit bureau profile.
The update request was marked as Urgent and once again,
we apologize for any inconvenience caused.
Thank you for your patience.
The Wonga Team.
MM
Mandisa M's updateReviewer Update
22 Nov 2021, 08:58First positive response.
I hope they sort it out sooner.
Thank you
I hope they sort it out sooner.
Thank you
MM
Mandisa M's update22 Nov 2021, 08:58
Reviewer Update
First positive response.
I hope they sort it out sooner.
Thank you
I hope they sort it out sooner.
Thank you
Wonga's replyOfficial
22 Nov 2021, 09:11Hi Mandisa,
Thank you for your response.
We can assure you that your query will be resolved as soon
as possible.
Kind Regards
The Wonga Team.
Thank you for your response.
We can assure you that your query will be resolved as soon
as possible.
Kind Regards
The Wonga Team.
Wonga's reply22 Nov 2021, 09:11
Official
Hi Mandisa,
Thank you for your response.
We can assure you that your query will be resolved as soon
as possible.
Kind Regards
The Wonga Team.
Thank you for your response.
We can assure you that your query will be resolved as soon
as possible.
Kind Regards
The Wonga Team.