1 reviews | Active since Jun 2025
Allowing people to *****ulently loan money with stoled identities
Wonga allowed someone i don't know to get a loan in my name using a *****ulent bank and a copy of my id without my knowledge. This appeared in my credit record as a delinquent loan because the *****ster obviously didn't pay Wonga back.
When I informed them of this crime, they temporarily removed the loan account from my credit record only to sell that *****ulent loan to Nimble a couple of weeks later, without me knowing. Now this delinquent credit is showing in my credit report again and is affecting my finances because I am now unable to apply for a home loan due to this *****ulent loan in my name.
I don't understand how they let someone open an account without verifying their identity and validity of the bank account. I also don't understand why they went on to sell the loan after I told them it was *****ulent and even provided them with an affidavit.
How are you providing loans without performing due diligence and knowing the customer, surely this is against the law.
The worst thing is that you can't even call Wonga because they don't have a customer service team you can call for ***** cases.
I want this account removed from my credit record as its ruining my credit and for Nimble to stop harassing me because Wonga sold them a *****ulent loan.
This is the worst thing that can happen to anyone as now I won't be able to get a home.
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
It sounds like you were a victim of identity theft
We will investigate your claim of ***** as a matter of urgency, but in order to do so we need some supporting documentation from you. To help us investigate further, please supply the following:
- A detailed Affidavit supporting your claim
- A stamped bank statement from {insert application date}
- A Certified copy of your ID
- Your Proof of residence not older than 3 months (such as a utility bill in your name)
Please forward these documents via email to ***.
We should receive these within 7 days from today's date. As soon as we receive these, we can investigate your claim
Thanks,
The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
It sounds like you were a victim of identity theft
We will investigate your claim of ***** as a matter of urgency, but in order to do so we need some supporting documentation from you. To help us investigate further, please supply the following:
- A detailed Affidavit supporting your claim
- A stamped bank statement from {insert application date}
- A Certified copy of your ID
- Your Proof of residence not older than 3 months (such as a utility bill in your name)
Please forward these documents via email to ***.
We should receive these within 7 days from today's date. As soon as we receive these, we can investigate your claim
Thanks,
The Wonga Team
Also do not know the application date because I am not the one that made the application in the first place.
Also I have already sent two affidavits, do I need to resend them again?
Also do not know the application date because I am not the one that made the application in the first place.
Also I have already sent two affidavits, do I need to resend them again?
Once our ***** team receives your email with documents, they will respond and let you know if anything else is needed for them to complete the investigation.
Please forward these documents via email to *** and our ***** team will investigate
Thanks,
The Wonga Team
Once our ***** team receives your email with documents, they will respond and let you know if anything else is needed for them to complete the investigation.
Please forward these documents via email to *** and our ***** team will investigate
Thanks,
The Wonga Team