Agents of Doom(confused agents)

I have currently settled my loan but still says I'm owing please owing.

This showed that someone agents don't know their jobs.

I had a two-month loan I settled the first payment on the 25th and it reflected hours later that the payment was received and allocated, I then decided to settle the last settlement on the 26th it went off my account later on that day (Sunday) , I then went back online on my account the following day to see the outstanding cause I believe there was supposed be a discount I paid it off early in full, the system still shows that I owe and the payment is due on the 25th of September , I then spoke to an agent who said that it will take 24hours to be updated, from a logical understanding 1 day is = 24hours I paid Sunday today is Tuesday but the payment still hasn't been cleared, i then spoke to another agent today who said that it take 30 days no payment in any world has taken 30 days to be cleared ...

Wonga is the best but agents who take customers for granted are downgrading the company's top ranking service.

Seems like every time you have a query the only place to get it sorted out or the only place to qualified agents from Wonga is on hello Peter.

Please assist