RJ
Rocky J

1 reviews | Active since Aug 2021

18 Aug 2021, 16:45

after a week of struggle with nimble and wonga

To whom it may concern.

im forwarding this email to wonga and nimble as this is the companies who listed me on credit berue.

my struggle started after succesfully borrowing and repaying more then 4 loans on time through wonga. this is the process of what happened next.

last loan i took from wonga resulted in me having to pay back 7667. medical issues struck my family i lost almost all my possesions in the process trying to assist in the matter including my phone. in this time i missed payments on a lot of my accounts.

now that im selling whatever i can to catch up with my debt. i found clearscore a company that gives me my credit information. i immediatly start by paying of debt by debt. suddenly an extra account appears with the name nimble listing me on credit berue. i immediatly phone nimble and try to find out what my business is with them. after many phonecalls of nimble promising to send me an email regarding the facts i was listed i finally had to threaten the last consultant with the law to find out what is going on with this account i have with them. the one person that did not end the call as soon as i tried to arranged payment ended the call stating the debt is not with them. please note i have evidence of 10 phone calls with nimble consultants begging for information to be sent to me via email where i can pay up this debt they apparently got from there partner wonga. the lady i spoke to last said the debt is not with them. i need to pay some other place.

wonga was phoned by me and emailed. in this phone call and email i asked them where i can pay my debt to them. they said my debt is not with them its with nimble.

now what i dont understand is i have now had 14 attempts in total which i have evidence for trying to find out who can i pay my debt of with. basically begging to pay my account and in the last week i have had not one email sent to me with an account and amount where i can pay my debt which i originally got from wonga.

i dont do phone calls anymore because information provided to my differed everytime i phoned nimble.

Now what i want to pay my debt i originally got from wonga. i need someone to email me my statement and account details where i can pay this.

***

i do not understand no one has my debt but im listed on credit berue by wonga and nimble. listing me as missed payments and adding interest .

how can i have outstanding amounts from wonga and nimble yet no one of these companies can give me a statement and account number via email . please i beg you if i cant pay my account with you please remove your negative listings on my credit berue.

if i do not have any account in arrears with you remove yourselve from my credit berue . stop putting interest. and stop listing me.

i need to pay my debt. this is affecting my creditscore. please send me account number where i can pay my debt. and a statement.

or remove yourself from my credit berue .

as i stated i wanted to pay my account in full if you do not contact me via email. i will have to get legal help which will cost me extra money.

i will have to attest to each and every one what has happened to me for using wonga!!! and i will post my evidence of phone calls and emails to the entire world.

please send me a statement and accountnumber if i owe you something.

if not get of my credit berue report.

***

0
Replies (1)
Wonga
Wonga's reply19 Aug 2021, 14:48
Official
Hi Rocky,
 
 We sincerely apologize for any inconvenience caused.
 
We can confirm that Wonga does not do internal collections and works with debt collections agencies that collects on Wonga's behalf.
 
Your ITC profile is listed on how you have conducted your debt on a monthly basis.

Due to the length of time the account is overdue, it was sold and ceded to Norman Bissett and Associates.
 
The loan is registered in your name and due to Wonga abiding by the rules and regulations set out by the NCA it is a requirement to upload your credit status and how you conduct your debt.
 
With regards to your statement, we have contacted Norman Bisset and Associates and arranged that they give you a callback.
 
 Thank you for your patience.
 
 The Wonga Team