1 reviews | Active since Nov 2013
Account still not updated
My Debit order for Wonga went off on Saterday 25 April 2015 on Tuesday 28 April my account was still not updated so I called the call centre and was told that it will take 72 hours to be updated. On Thursday 30 April I called the call centre again as it was still not updated and was told It will be done whitin the next hour. On Friday 1 may it was stil not done so I called again.. as it was a public holiday ty asured me that it will be done Today.<br> So when I called I was told to wait a nother 72 Hours.This is unbelievable every time its some story... and no one gets back to you.... VERY VERY UNHAPPY...
Hi Anel
So sorry for the horrible service at the time of this complaint. Most definitely a fail on Wonga's part!
We hope that you will give us another opportunity to experience our service to date.
Thank you
The Wonga Team
Hi Anel
So sorry for the horrible service at the time of this complaint. Most definitely a fail on Wonga's part!
We hope that you will give us another opportunity to experience our service to date.
Thank you
The Wonga Team
