Account Still Blocked

So, it's been a month now, and I still have an issue with my account while you said it takes 72 hrs to be resolved. It's still blocked.

" Hi Sanele Thanks for getting in touch with us.

We are still busy working towards resolving your complaint.

We have updated your loan balances with Nimble and they have sent a request for all your credit bureau information to be updated accordingly. We have also sent a request to our tech team to remove the block from your account so that you may be able to submit a new when you want to.

It may take 72 working for the block to be removed

We hope this helps to show that we are working to resolve your query

Kind regards, The Wonga Theam "