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Sisipho S
1 reviews | Active since Jun 2020
31 Jan 2021, 23:08
Account settled
Hi, my account is with vvm and I have settled the account. My credit record has not been updated can you assist with a email so that I can send proof of payment cause when I checked my Wonga statement the payment has not reflected on Wonga side.
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Replies (3)0
Replies (3)
Wonga's replyOfficial
01 Feb 2021, 11:25Hi Sisipho,
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm that you still have a
balance on your Wonga loan.
Please email us the paid up letter you received from VVM when you settled your loan.
Once we have received confirmation from VVM that you settled your loan, will we
send an update request to all credit bureaus to have your ITC profile updated and
email you a paid up letter to your registered email address.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm that you still have a
balance on your Wonga loan.
Please email us the paid up letter you received from VVM when you settled your loan.
Once we have received confirmation from VVM that you settled your loan, will we
send an update request to all credit bureaus to have your ITC profile updated and
email you a paid up letter to your registered email address.
Thank you for your patience.
The Wonga Team.
Wonga's reply01 Feb 2021, 11:25
Official
Hi Sisipho,
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm that you still have a
balance on your Wonga loan.
Please email us the paid up letter you received from VVM when you settled your loan.
Once we have received confirmation from VVM that you settled your loan, will we
send an update request to all credit bureaus to have your ITC profile updated and
email you a paid up letter to your registered email address.
Thank you for your patience.
The Wonga Team.
We're so sorry for any inconvenience caused.
We have reviewed your account and can confirm that you still have a
balance on your Wonga loan.
Please email us the paid up letter you received from VVM when you settled your loan.
Once we have received confirmation from VVM that you settled your loan, will we
send an update request to all credit bureaus to have your ITC profile updated and
email you a paid up letter to your registered email address.
Thank you for your patience.
The Wonga Team.
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Sisipho S's updateReviewer Update
01 Feb 2021, 20:32Hi
I received a settlement discount on my account. VVM has informed they have already communicated this with your team that my account has been settled. Kindly provide with an email address where I can forward this once I have received it.
I received a settlement discount on my account. VVM has informed they have already communicated this with your team that my account has been settled. Kindly provide with an email address where I can forward this once I have received it.
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Sisipho S's update01 Feb 2021, 20:32
Reviewer Update
Hi
I received a settlement discount on my account. VVM has informed they have already communicated this with your team that my account has been settled. Kindly provide with an email address where I can forward this once I have received it.
I received a settlement discount on my account. VVM has informed they have already communicated this with your team that my account has been settled. Kindly provide with an email address where I can forward this once I have received it.
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Sisipho S's updateReviewer Update
14 Feb 2021, 18:20Hi there, the update on my credit record still shows a balance of 1690 instead of 0 as I have settled the account. Can you kindly update accordingly. I received a settlement discount on the account and settled the account.
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Sisipho S's update14 Feb 2021, 18:20
Reviewer Update
Hi there, the update on my credit record still shows a balance of 1690 instead of 0 as I have settled the account. Can you kindly update accordingly. I received a settlement discount on the account and settled the account.