ML
Mark L
1 reviews | Active since Dec 2019
02 Dec 2019, 14:13
Account settled
I have settled my 3month loan 30 November but my account still says R199,62 is still outstanding. Tried calling but ending up at Blake and associates everytime. Blake and associates have given me Wonga head offices number but my calls are being diverted back to Blake and associates. Theres no repay option on the website. I'm getting charged interest for nothing. I need help please!
Helpful (0)
Replies (3)0
Replies (3)
Wonga's replyOfficial
02 Dec 2019, 15:17Hi Mark,
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
Wonga's reply02 Dec 2019, 15:17
Official
Hi Mark,
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
ML
Mark L's updateReviewer Update
03 Dec 2019, 08:59My problem has been resolved. Thanks to Vicky at Wonga who assisted me. Kind and very helpful.
ML
Mark L's update03 Dec 2019, 08:59
Reviewer Update
My problem has been resolved. Thanks to Vicky at Wonga who assisted me. Kind and very helpful.
Wonga's replyOfficial
03 Dec 2019, 09:26Hi Mark,
We're thrilled that we could resolve your complaint.
We hope you have a great day further.
Thank You
The Wonga Team
We're thrilled that we could resolve your complaint.
We hope you have a great day further.
Thank You
The Wonga Team
Wonga's reply03 Dec 2019, 09:26
Official
Hi Mark,
We're thrilled that we could resolve your complaint.
We hope you have a great day further.
Thank You
The Wonga Team
We're thrilled that we could resolve your complaint.
We hope you have a great day further.
Thank You
The Wonga Team