AM
Ayanda M
1 reviews | Active since Dec 2019
01 Dec 2019, 15:27
Account settled!!
I am very unhappy yesterday was my last day of settling my 6 months loan with wonga and they debited their installment already and I have never skipped payment with them now when I go check on my account they say I owe R552 which I do not know where it comes from, I even regret why I took loan with them because now they are ******** me. I don’t owe them anything this is going to cause bad credit record for me and I am going to take this matter further if they don’t fix this
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Replies (3)0
Replies (3)
Wonga's replyOfficial
02 Dec 2019, 08:45Hi Ayanda,
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
Wonga's reply02 Dec 2019, 08:45
Official
Hi Ayanda,
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
We're sorry to hear that your account has not been updated after you've settled your loan.
Please send us a private message with your ID and contact number so we can contact you immediately and investigate this matter.
Thank You
The Wonga Team
Wonga's replyOfficial
02 Dec 2019, 10:21Thank you for chatting to Victoria.
We're thrilled that we could assist you. We apologize for the delay and inconvenience caused.
Your account will definitely be updated with a "paid" and "closed" status before end of business today.
We hope you have a great day further.
We're thrilled that we could assist you. We apologize for the delay and inconvenience caused.
Your account will definitely be updated with a "paid" and "closed" status before end of business today.
We hope you have a great day further.
Wonga's reply02 Dec 2019, 10:21
Official
Thank you for chatting to Victoria.
We're thrilled that we could assist you. We apologize for the delay and inconvenience caused.
Your account will definitely be updated with a "paid" and "closed" status before end of business today.
We hope you have a great day further.
We're thrilled that we could assist you. We apologize for the delay and inconvenience caused.
Your account will definitely be updated with a "paid" and "closed" status before end of business today.
We hope you have a great day further.
AM
Ayanda M's updateReviewer Update
02 Dec 2019, 15:15Thank you Victoria for assisting me with my wonga account,it has been updated and closed as requested.
AM
Ayanda M's update02 Dec 2019, 15:15
Reviewer Update
Thank you Victoria for assisting me with my wonga account,it has been updated and closed as requested.