BM
BARBARA M
1 reviews | Active since Jul 2013
01 Jun 2015, 17:35
ACCOUNT NOT UPDATED/ITC
I missed one payment with Wonga they suddenly took me to their lawyers without even consulting me then I did pay the cash in April at their lawyer .Their lawyers give me a paid up letter after I had hassle with them then I sended to them even today my ITC is not updated they say I owe them R86 on their system my Account says I have outstanding of R745 while I have paid them long time ago.I have being calling their call centre for them to update even today is not updated is affecting getting good credit elsewhere.
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Wonga's replyOfficial
02 Jun 2015, 09:51Hello Baleni,
Dear Barbara,
Thanks for your message. We will contact you shortly to see how best we can assist you. Apologies for your negative experience trying to rectify the issue.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Barbara,
Thanks for your message. We will contact you shortly to see how best we can assist you. Apologies for your negative experience trying to rectify the issue.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,
Wonga's reply02 Jun 2015, 09:51
Official
Hello Baleni,
Dear Barbara,
Thanks for your message. We will contact you shortly to see how best we can assist you. Apologies for your negative experience trying to rectify the issue.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Barbara,
Thanks for your message. We will contact you shortly to see how best we can assist you. Apologies for your negative experience trying to rectify the issue.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Best regards,