SZ
Simphiwe Z

1 reviews | Active since Jul 2014

03 Dec 2024, 11:03

Account needs to be closed

I was contacted by Blake and associates about Paying 50% to settle the account and they will close it . I called them to confirm and they said yes they have a special . I paid to settle account but the account is not closed or settled I am not wondering why they make me a fool as their sms specifies all that . They need to close account. I’d is ***

0
Replies (1)
Wonga
Wonga's reply04 Dec 2024, 11:50
Official
 Hi Simphiwe

Thank-you for your feedback. 

We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.

We have confirmed your discounted settlement and updated your loan account. You loan with us is settled and you currently have no money outstanding.

We hope this helped to resolve your query.  

Thanks,
The Wonga Team.