MR
Monique R
1 reviews | Active since Jul 2020
14 Apr 2026, 12:09
ABSOLUTELY NO RESPONSE OR HELP
Ive been struggling for almost 3 weeks to update my email address aswell as my contact details. All the emails and the response from there side is not helping, nor is anything getting changed as my id number is registered but has no email registered or a cellphone number . If this service is like this wonder how the other services they offer will be
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Wonga's replyOfficial
14 Apr 2026, 15:30Hi Monique,
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please note that we called on the number provided above but could not reach you.
Kindly confirm your mobile number and suitable time to contact you so we may assist further.
Thanks,The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please note that we called on the number provided above but could not reach you.
Kindly confirm your mobile number and suitable time to contact you so we may assist further.
Thanks,The Wonga Team
Best regards,
Wonga's reply14 Apr 2026, 15:30
Official
Hi Monique,
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please note that we called on the number provided above but could not reach you.
Kindly confirm your mobile number and suitable time to contact you so we may assist further.
Thanks,The Wonga Team
Thank-you for your review.
We are sorry to learn that you are not happy with our service and sincerely apologize for the inconvenience caused.
Please note that we called on the number provided above but could not reach you.
Kindly confirm your mobile number and suitable time to contact you so we may assist further.
Thanks,The Wonga Team
Best regards,