MF
Matthew F
1 reviews | Active since Feb 2015
26 May 2015, 13:56
36months of being a honest and reliable payer.
Since your silly new update and new CEO Brett van Aswegen has taken over running Wonga, now I'm being declined. Yet my trust rating sits nearly at the full amount you offer as a loan shark to your customers.<br> <br> While let me tell you a secret, you lost me forever as a good paying customer. There's no great new updates to your new system but that it's as dumb as the person that made it.<br> <br> So long fellow loan sharks. Hoping one day a great white takes you out on your holidays.
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Wonga's replyOfficial
26 May 2015, 16:47Hello MattRSA1,
Dear Matthew,
Thanks for your message. Sorry to hear about your negative experience. We would like to contact you for further details on the specific updates you refer to and see how best we can resolve your issue. Recent updates on our website have been necessary for compliance regulations due to the latest amendments to the National Credit Act. Please allow us the opportunity to chat through these with you.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Matthew,
Thanks for your message. Sorry to hear about your negative experience. We would like to contact you for further details on the specific updates you refer to and see how best we can resolve your issue. Recent updates on our website have been necessary for compliance regulations due to the latest amendments to the National Credit Act. Please allow us the opportunity to chat through these with you.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Wonga's reply26 May 2015, 16:47
Official
Hello MattRSA1,
Dear Matthew,
Thanks for your message. Sorry to hear about your negative experience. We would like to contact you for further details on the specific updates you refer to and see how best we can resolve your issue. Recent updates on our website have been necessary for compliance regulations due to the latest amendments to the National Credit Act. Please allow us the opportunity to chat through these with you.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)
Dear Matthew,
Thanks for your message. Sorry to hear about your negative experience. We would like to contact you for further details on the specific updates you refer to and see how best we can resolve your issue. Recent updates on our website have been necessary for compliance regulations due to the latest amendments to the National Credit Act. Please allow us the opportunity to chat through these with you.
Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)