EH
Elodi H

1 reviews | Active since Nov 2011

02 Jun 2015, 15:11

1 WEEK NOT UPDATED MY PROFILE

I paid back my loan a week ago, 4 days prior to my debit order. Sent through the proof of payments for a week now, and i have phoned them about 10 times! Each time they just tell me they have my proof of payments but it has to go to accounts department! Now its showing as a negative on my bank account, because someone is not doing their job!<br> <br> I suggest you fix my profile immediately! I will log more complaints if no one updates my profile within the next half hour!!!

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Replies (1)
Wonga
Wonga's reply02 Jun 2015, 15:56
Official
Hello E Harmse ,

Dear Elodi,
Apologies for your experience! We will contact you shortly to see how best we can assist in resolving the issue with updating your profile.

Kind regards,
Priscilla Urquhart (Head of Communications, Wonga SA)