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I have never app**** for any loan with wonga,I received an SMS saying that I qualify. I go onto the site to try and apply and this website says I have an acc,I then send an email telling them that I do not have access to that email and I was asked to send proof of address and certified Id which I did cause I'm using another email address...they have not attended to this nor even sent an automated reply...I need to be assisted urgently and they don't realize the urgency of the situation...I have called and was on the line for over 30 minutes and I still did not get assistance... is this how you do business?