**** Order Placing

I placed an online order for a Duvet set. Received an order number and they took the payment via PayFast straight away. I received an email to say my order had been shipped with SkyNet with a Waybill Number. I kept tracking it for 4 days to discover after i phoned SkyNet that the parcel was never collected from Wonder Towel only a waybill was created. There's only a Cell Phone number on the email i received and no one responds to any of the emails i've sent to them, i have 3 different email addresses. This is the link to the website: https://wondertowel.co.za/