Passing the buck

Bad customer service. No feedback - different stories. Arrange on 21 January 2016 to book the car in for 27/28 January for window repair. They will order window on 21 January 2016. 08h00 on 15 February 2016 Ryno tell me to pick the car up at 13h00 . Avis car must be back at branch 13h55 and they will take the car back. 13h00 parked the Avis car outside panelbeater. Wait in reception from 13h00 to 16h55 for my car. They run out of excuses/<br> The Appy spray the car on Saturday but colour was wrong. Spray car again on Monday for second time colour wrong. Spray the car for the third time to get the colour right. Receive the car at 16h55. R window wind was coming in. Next morning discover that the rubber was not but in correct around the window. Strips of masking tape still on top of the car. (Photos to prove the rubbers around the window was out). Passing the delay for the window and work to Outsurance and PG Glass. We asked them to take of the plastic bonnet sticker in front and replace on our cost with new one. Still old one on - excuse they don't have the time to do it. The car was there from the 28 January 2016. What it the do with the car since 28 January 2016.