1 reviews | Active since Oct 2017
DISHONEST DISGUSTING *********** SERVICE
We purchased marble counter tops from Womag in strand Cape Town. These were installed, very badly, with one corner being broken off and repaired, which they tried to hide from us. Five cracks in the marble, that they claim we dis, because of no support. Which is not the case. They installed the wrong size top in the stove area which they had to repair in situe, and resulted in more cracks. THEY ARE NOT PREPARED TO TAKE OWNERSHIP OF THEIR SHODDY WORK, and want us just to accept this bad service and workmanship. We are being shunted from pillar to post with no one from the top down taking responsibility for their so called workmanship. Even the sales executive a Sandy Tessendorff has admitted in person that she would not accept this job. But still nothing comes of it.
Dear Vanessa.
Thank you for giving us the chance to sort out the issue.
I understand that reviews cannot be removed. The HelloPeter management has indicated that you can change the review star rating to a more positive one. This will indicate to potential customers that WOMAG does its best to resolve customer complaints. It will show an arrow going from 1 star to which ever star rating you wish to award WOMAG now.
Thanks
Dear Vanessa.
Thank you for giving us the chance to sort out the issue.
I understand that reviews cannot be removed. The HelloPeter management has indicated that you can change the review star rating to a more positive one. This will indicate to potential customers that WOMAG does its best to resolve customer complaints. It will show an arrow going from 1 star to which ever star rating you wish to award WOMAG now.
Thanks
