Not at all sparkling

<p>Earlier in the year I sent a watch in for repairs and calibration, which cost a pretty penny to say the least. Upon getting my watch back around 6 months later it started playing up again, I duly contacted Wolf Bros Jewellers and returned my watch to their care to again be sorted. </p> <p> </p> <p>The frustration comes in when calling and emailing the store and chasing up on the progress regarding my possession left in their care, so Monday a week prior a follow up email with no response and then a call and still no response. Follwed up again via email to be told on the 1st of November the driver had not yet returned however when he did I would receive my long awaited response as to my watch.</p> <p> </p> <p>Today while waiting on the phone I send another email now quite annoyed and by chance was disconnected, I called back to be told my watch is ready for collection. Quite honestly very poor service and customer relation / retention from the store and unless failing all else I need to go back, I will rather go elsewhere.</p>