SA
Sirajjudien A
1 reviews | Active since Jan 2018
11 Jan 2018, 09:27
Rotten service
I have spent almost 4 hours on the phone trying to speak to a varsity college consultant re obtaining the link to order and purchase my son's required books for 2018. Three hours alone on the phone as number one in the queue. This morning again spent an hour as number three in the queue. This is totally unacceptable service and in excusable.
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Sirajjudien A's updateReviewer Update
11 Jan 2018, 17:50Received feedback from wize books and the problem as explained was that their Telkom lines were ****** and the system defaulted to the last or previous queue and therefore the long wait which prompted that the queue is moving etc.
SA
Sirajjudien A's update11 Jan 2018, 17:50
Reviewer Update
Received feedback from wize books and the problem as explained was that their Telkom lines were ****** and the system defaulted to the last or previous queue and therefore the long wait which prompted that the queue is moving etc.