MA
Melissa A

1 reviews | Active since Nov 2020

19 Feb 2024, 15:23

Damaged textbooks

I received my textbooks, that I paid R1000 for, in a bad condition. They told me that they can replace it, but it will probably happen again, or I could take a R60 credit. But, it needs to be replaced, its damaged. It's been two weeks and it still has not been replaced.

0
Replies (1)
Wize Books
Wize Books's reply26 Feb 2024, 08:31
Official
Hi Melissa,

As discussed - there was a delay on the courier side which is why it took slightly longer than normal. I can however see your replacement copy was delivered to you on the 22nd of February so trust everything is in order. 

Hope you have a very blessed week.

Best regards,