Rude and *********** staff

<p>Wizards Tygervalley need to work on their customer service. Unacceptable behaviour coming from staff and trainee around 13:30 - 14:00 11/06/2016. We had to stay the whole process to correct the trainee who had no idea what things costs, bind pages or cut paper! We also had to put pages in order as it was all muddled up (1-50) note: he was going to continue binding the book with the pages muddled up so just as well we were there to correct it. The print had fingerprint marks all over it and looks terrible and we were told it is the printer and they can't fix it (no apolgies). I asked for a discount and I got laughed at. Paid over R300 for a poor quality and a rude service from staff !!! I will not return to the branch after this shocking experience.</p>