WP
Wendy P
1 reviews | Active since May 2021
06 Jun 2021, 13:38
Excellent Service
Professional and efficient installation by Daudet and Beckham. Great service from Odette and the ladies in the office. Highly recommend this company.
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Replies (3)Wisolar - Wicorp (Pty) Ltd's replyOfficial
06 Jun 2021, 14:09Thanks for the hearty review from KZN Wendy. Your happiness means the world to us!
Wisolar - Wicorp (Pty) Ltd's reply06 Jun 2021, 14:09
Official
Thanks for the hearty review from KZN Wendy. Your happiness means the world to us!
WP
Wendy P's updateReviewer Update
08 Oct 2021, 15:05Since writing this review I have become quite disillusioned with my system. It worked well for a month or two and then the hassles started. The system alarm does off every morning at around 9am. When loadshedding happens, we get about 30 mins of power and then the system shuts down and this after spending upwards of R200k on the system. I have asked, on a number of occasions for someone to come and inspect the system to see why it is not working properly and we keep getting put off (send us a picture of the inverter alarm, send us the alarm code, try re-setting the system etc. etc.). If we were solar experts in the first place, we could tinker with the system. But having paid so much for it, we do not expect to have to do our own fault-finding and repairs. Not so sure I would recommend this company anymore.
WP
Wendy P's update08 Oct 2021, 15:05
Reviewer Update
Since writing this review I have become quite disillusioned with my system. It worked well for a month or two and then the hassles started. The system alarm does off every morning at around 9am. When loadshedding happens, we get about 30 mins of power and then the system shuts down and this after spending upwards of R200k on the system. I have asked, on a number of occasions for someone to come and inspect the system to see why it is not working properly and we keep getting put off (send us a picture of the inverter alarm, send us the alarm code, try re-setting the system etc. etc.). If we were solar experts in the first place, we could tinker with the system. But having paid so much for it, we do not expect to have to do our own fault-finding and repairs. Not so sure I would recommend this company anymore.
Wisolar - Wicorp (Pty) Ltd's replyOfficial
08 Oct 2021, 16:22Hi Wendy, kindly email our customer care and reference your customer number so we can have a look at your concerns
Wisolar - Wicorp (Pty) Ltd's reply08 Oct 2021, 16:22
Official
Hi Wendy, kindly email our customer care and reference your customer number so we can have a look at your concerns
