1 reviews | Active since Jun 2017
No solid assistance when you experience *****
I am utterly disappointed with my experience with Wise. Recently, I discovered *****ulent activity on my account, which left me feeling vulnerable and anxious about my finances. Despite immediately reaching out to Wise’s ***** team for assistance, I was met with nothing but frustration and disappointment.
The responses I received from the ***** team were nothing more than generic, automated emails that offered no real help or resolution to my problem. It felt like I was talking to bots rather than actual human beings who cared about my situation. No matter what details I provided or how many times I explained my predicament, I received the same cookie-cutter responses that failed to address my concerns.
To make matters worse, despite my persistent efforts to seek assistance, I have yet to receive any indication that my case is being properly investigated or that I will be reimbursed for the funds that were ****** from my account. It’s beyond frustrating to be left in the dark and ignored by a company that I trusted with my money.
Overall, my experience with Wise has been a nightmare. Not only did I fall victim to *****, but I also had to endure the added stress of dealing with *********** and unresponsive customer support. I strongly advise anyone considering using Wise to think twice and explore other options that prioritize their customers’ safety and well-being.
