Worst call centre in the world

I think this service provide must be canceled as thier call centre is no existing. I bought electricity on the 15/12/2021 and till today I have not recieved my token. I called your call centre number which is supposed to be 24hrs but no one is answering thier phones and I even dropped them an email still I m not getting joy. I just need my token and you can continue offering your pathetic service.