TM
Trudie M
1 reviews | Active since Jan 2017
29 May 2021, 13:43
WireIt pathetic service
WireIt is the most pathetic business ever to buy electricity from!!!!!It's been 6 and a half hours since I bought it online and still haven't received my units!!!No reply on any mails and no one answers the phone....still holding the line for the last 45minutes now!!!!
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Replies (1)
WireIT's replyOfficial
31 May 2021, 09:10Dear Trudie,
We apologise for the inconvenience. Due to the value of your token it went into manual authorisation. This is in place to safeguard customers who may have made a large purchase in error. I believe that a ticket was raised & your token was released at 14h13 on 29/5/21.
Regards
WireIT
We apologise for the inconvenience. Due to the value of your token it went into manual authorisation. This is in place to safeguard customers who may have made a large purchase in error. I believe that a ticket was raised & your token was released at 14h13 on 29/5/21.
Regards
WireIT
Best regards,
WireIT's reply31 May 2021, 09:10
Official
Dear Trudie,
We apologise for the inconvenience. Due to the value of your token it went into manual authorisation. This is in place to safeguard customers who may have made a large purchase in error. I believe that a ticket was raised & your token was released at 14h13 on 29/5/21.
Regards
WireIT
We apologise for the inconvenience. Due to the value of your token it went into manual authorisation. This is in place to safeguard customers who may have made a large purchase in error. I believe that a ticket was raised & your token was released at 14h13 on 29/5/21.
Regards
WireIT
Best regards,