******* and bureaucrats

Made a purchase of electricity, in good faith deposited R500 in this companies bank account, a few days after the funds cleared I got an email to say that they could not find my meter and I should call them. In the meantime, I had bought electricity from an alternate provider who responded with a code within a minute, I, therefore, phoned wire-it to request a refund. I was asked to provide proof of payment, which I had naturally not kept. This is where the conversation with Wire-IT ended it has been two weeks and they still refuse to return my funds even though I have every right in law to this refund. Theft in other words... you have been warned