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asanda S

1 reviews | Active since Jan 2013

13 Jan 2021, 22:50

No token received after buying electricity

Worst Service!!!! I bought electricity via the app, transaction went through but I still have not received my token. This was 2 hours ago. I've called their customer care number which they claim is 24/7 but you wait until you runout of airtime. I have also emailed but have not received any response and I'm running out of Electricity!

0
Replies (1)
WireIT
WireIT's reply14 Jan 2021, 11:01
Official
Good Morning Asanda,

We are sorry for any inconvenience caused. Unfortunately the delay was due to an issue out of our control. I believe that your query was attended to and resolved last night. Once again we apologize for the delay. 

Kind regards
Contour Technology