NH
Noleen H
1 reviews | Active since Oct 2023
12 Oct 2023, 17:38
Bad service
I purchased electricity on WireIt this morning at 09.55. I did not get my token. So I phoned them and asked why I did not receive the token. The lady said I must just mail them proof of payment and they will send my token numbers. I did that and got a mail with a ticket number. It is 17.36 now and still no token. This is not acceptable
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WireIT's replyOfficial
12 Oct 2023, 20:32Good Evening Noleen,
We apologise for the inconvenience caused. Unfortunately, we are currently experiencing a technical issue that is out of our control. We are awaiting feedback from FNB's technical division. Once they have managed to resolve the issue the tokens will be generated.
We understand your frustration, and sincerely apologies for the delay.
Kind regards
WireIT
We apologise for the inconvenience caused. Unfortunately, we are currently experiencing a technical issue that is out of our control. We are awaiting feedback from FNB's technical division. Once they have managed to resolve the issue the tokens will be generated.
We understand your frustration, and sincerely apologies for the delay.
Kind regards
WireIT
WireIT's reply12 Oct 2023, 20:32
Official
Good Evening Noleen,
We apologise for the inconvenience caused. Unfortunately, we are currently experiencing a technical issue that is out of our control. We are awaiting feedback from FNB's technical division. Once they have managed to resolve the issue the tokens will be generated.
We understand your frustration, and sincerely apologies for the delay.
Kind regards
WireIT
We apologise for the inconvenience caused. Unfortunately, we are currently experiencing a technical issue that is out of our control. We are awaiting feedback from FNB's technical division. Once they have managed to resolve the issue the tokens will be generated.
We understand your frustration, and sincerely apologies for the delay.
Kind regards
WireIT