1 reviews | Active since Sept 2017
POOR after-sales service/License plates taking almost 2 months
I was assisted by Charlie at Wingfield Motors Kuilsriver over a month ago. I am very very disappointed in his after-sales service; I am yet to receive my license plates and I am the one who has to contact this business every single week since the temp expired. I expressed my dissatisfaction with the fact that, if you see there is a problem the least you can do is to contact the customer, why must I be the one who constantly contacts you as the business?!
Oh, before I forget, not only am I the one wasting my time to keep checking for my non-existing plates by emailing and calling, but I am also expected to drive up and down picking up temp plates and "hopefully before I give birth" at some point my actual plates. This is the worst customer service I have received. Please tell Charlie after sales service is of utmost importance even for him and you as a business actually.
May I please have my plates before a 2nd month ends.
I am sorry to hear about the lack of communication and the delay in your cars registration papers. I will address t his with the staff concerned.
I am however happy to report that we have resolved the challenge that we had and we will get the registration done today.
Kind Regatds
Dale
I am sorry to hear about the lack of communication and the delay in your cars registration papers. I will address t his with the staff concerned.
I am however happy to report that we have resolved the challenge that we had and we will get the registration done today.
Kind Regatds
Dale
