Wingfield motors goodwood Bad service

I recently had to replace the engine in my vehicle at Wingfield motors goodwood. Unfortunately, I have been facing recurring issues with the replacement engine, and despite taking the vehicle back to the dealership twice, other engine related problems persist.The dealership has not been very helpful in resolving these issues effectively or even providing myself withba courtesy vehicle.I would advise caution when dealing with them. I had to do the engine clearance in my own capacity as they would not even assist with engine clearance with additional cost to myself, as the info that was provided by Wingfield motors in regard to the paper work for the replacement engine was incorrect .incorrect engine number details etc. Causeing myself to drive back and forth to wingfield motors from engine clearance in Belville South.

I recently had my engine replaced at Wingfield Motors after owning the car for only 11 months. The replacement engine, which was purchased from a non-registered business, i was overcharged at a significant markup by Wingfield Motors. The cost of engine 35k i was charge 42k, and the additional 12k for labour seemed exorbitant. Shortly after the engine replacement, issues arose with the engine, requiring the vehicle to be returned to Wingfield Motors for assessment. Several additional parts were replaced, causing me to be without a vehicle for over two days, with no courtesy vehicle provided. On top of that, I was charged an additional R1400 for an engine oil change,which had to be done on the replacement engine after reaching an additional milage driven .they damaged my wheel arch plastic trim when they replaced my engine, which they never fixed after repeated reminders.

To add to the frustration, a month later, I am experiencing engine noise problems once again. Despite the ongoing issues, Wingfield Motors has been unhelpful in providing a courtesy vehicle, claiming none are available, even though their website lists several automatic vehicles for sale. It is concerning that they allegedly exchanged my old engine for a working second-hand one, yet parts from the old engine were used when the car was returned initially. The lack of consideration for customer service and the apparent indifference towards customer satisfaction at Wingfield Motors is appalling. I strongly advise against engaging with this dealership due to their poor service and disregard for customer well-being."