When I bought my car from the Bellville branch in November, tbe experience was amazing

Item: Wingfield Motors
Rating: 1
Author: Godfrey C

When I bought my car from the Bellville branch in November, tbe experience was amazing. 4 months down the line, I have a problem with my fuel gage and I am getting no help from Emile. I messaged him on 14 March, I only got a reply to say he is very busy and short staffed and he will contact me. Heard nothing again. I called and left a message 27 March and he still hasn't come back to me. I finally got to Speak with Chantelle and Korenza in the workshops. Hopefully they are sorting it out. They know that I dont know how much fuel I have in my car. I have also had an ongoing problem with the seatbelt warning and still haven't got that right. Perfect experience when buying a car, but next to no support afterwards. I gave up massaging Zain, as he never replies.

Helpful (0)

Replies (2)

Wingfield Motors's replyOfficial

04 Apr 2023, 08:45

We apologize for the customer experience you have received thus far. Zain at the Bellville branch will be contacting you shortly.

Wingfield Motors's reply04 Apr 2023, 08:45

Official

We apologize for the customer experience you have received thus far. Zain at the Bellville branch will be contacting you shortly.

Godfrey C's updateReviewer Update

04 Apr 2023, 21:32

Thank you Zain for sorting out my car today. It was so nice driving without warning lights and having a fuel gage which seems to be working. The attitude and helpfulness from You and Emile was the same great experience as when I bought the car.

Godfrey C's update04 Apr 2023, 21:32

Reviewer Update