JP
Jaco P

1 reviews | Active since Sept 2015

11 Sept 2015, 13:18

WineWeb special was a ****

I placed two orders with Wineweb in July when they were running their 50% promotion. It is now 8 weeks later, and after numerous emails and phone calls I still have not received my wine. I know a few people who placed orders after mine, who have received theirs.<br> <br> This morning after yet another inquiry I received an email stating that they are undergoing a change in management and that I will be receiving a full refund on both my orders.<br> <br> This remains to be seen! If it took them longer than 2 months to acknowledge the problem, then who knows when I will receive my refund.<br> <br> But I was actually looking forward to receiving the wine, and not a refund!<br> <br> I have made contact with all the wine farms who's wine I ordered, and was informed by them that WineWeb either does not have an account with them, or that their account is in arrears, and thus they are no longer supplying to them!<br> <br> So why in the world did they then offer 50% discount if they could not supply the stock?<br> <br> Probably because they are \rolling"new customers cash to pay for other customers orders.<br> <br> This companies practices are questionable"

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