Worst return service

I bought wine on the 29th of December and upon opening it was corked . I do all necessary steps ans I drive ll the way ro the store as requested by them to bring the bottle . I get there they tell me they need the crd k used doe transaction and unfortunately could not find my card. I then go to my bank to make a new card on my expense (this was never communicated to me prior to coming to the store ) okay I go along and gt a new card only for them yo tell me oh sorry we just found out from our merchant that we cannot do refunds on debit cards like WHT ...... Okay they say will do immediate xfer to your account then they came back to tell me oh sorry we can't do immediate xfer ,however we can do a xfer and will take 5 days to get through your account with no apology at all. Like they gve zero about my time and money and additional cost now I've accumulated to make n extra card . The woman looks t me like sorry nothing we can do . They will never see me buy at their store I'd this I how they treat their customer without compassion or even trying to replace the bottle which is ll I wanted .