1 reviews | Active since May 2015
Extremely poor service and attitude from directir
I am the Director, <br> <br> I will not be sending any product anywhere with the approach that you have until payment is made according to our terms and conditions that you agreed to.<br> <br> Further to that, you have broken the contract by trying to insist on payment once the product is delivered, which is against our terms and conditions.<br> <br> I therefore will not contract with you any further for any other work unless it is paid for in full, in advance, and we are supported with accurate information prior to starting work. The information can be achieved as previously stated.<br> <br> By making comments in social media will simply provide me with the platform to ensure more advertising and further inbound links, and be able to creatively, and sweetly, win over the friends you may have that know your aggressive attitude, and poor approach towards people in general. I know exactly how to manipulate facebook to have only your friends view the comments you make, and my replies.<br> <br> What you simply do not get, is that we, as service providers and specialist product suppliers, are on your side as the client - there is absolutely no point in your approach, since it achieves nothing except a waste of t
Hi Francois Swart
Thank you for posting my reply to you - sincerely appreciated.
My response to your wholly inappropriate email as follows:
We have accommodated every single commitment, kept in touch and ensured that you are accommodated by changing our install date to Wednesday where Tuesday was scheduled.
We have requested information to ensure we have a seamless install, and this has not yet been accommodated and thus may impact on our installation team.
I have not had verification of the aperture on site, and will thus not (based on your comments regarding modifications) proceed unless this is done. Alternatively, we will deliver the product after payment and leave the installation until another date. My driver will take pictures and measurements of the aperture and report back to me.
To ensure this is achieved please ensure payment is made by this evening. We have other clients awaiting installs who we would like to accommodate if the opportunity presents itself.
All the best.
Hi Francois Swart
Thank you for posting my reply to you - sincerely appreciated.
My response to your wholly inappropriate email as follows:
We have accommodated every single commitment, kept in touch and ensured that you are accommodated by changing our install date to Wednesday where Tuesday was scheduled.
We have requested information to ensure we have a seamless install, and this has not yet been accommodated and thus may impact on our installation team.
I have not had verification of the aperture on site, and will thus not (based on your comments regarding modifications) proceed unless this is done. Alternatively, we will deliver the product after payment and leave the installation until another date. My driver will take pictures and measurements of the aperture and report back to me.
To ensure this is achieved please ensure payment is made by this evening. We have other clients awaiting installs who we would like to accommodate if the opportunity presents itself.
All the best.
