KT
Khanyi T

1 reviews | Active since Mar 2011

05 Sept 2015, 14:34

You will wait

Got to wimpy sat for 15 minutes before lady came to take our order. She gets there, we asked why we had to wait for so long she just told you still going to wait for your food. We asked if its her way of saying we must leave she just rolled her eyes. The attitude she gave and manner she addressed us. I ain't going back there.

0
Replies (1)
Wimpy
Wimpy's reply07 Sept 2015, 09:10
Official
Hello khaytt,

Thank you very much for taking the time to report your experience with our Balfour park mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Wimpy Customer Care

Best regards,