zS
zaniel S

1 reviews | Active since May 2017

02 Jul 2018, 12:38

WORST WRAPS EVER!

ordered a chicken wrap and chips from wimpy centurion lifestyle center. Honestly, IM HORRIFIED. That was the worst wrap i have ever eaten in my life, i had to throw half of the thing away thats how bad it was. when it got here it was super cold, there was so much sauce on that wrap that you could barely bite into it without messing and there was more tomato than anything else on that thing and then they charge you R60 for that ****!!! I SERIOUSLY WANT MY MONEY BACK AND WILL NEVER EVER BUY FROM YOU GUYS AGAIN! UTTERLY DISGUSTED

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Replies (1)
Wimpy
Wimpy's reply12 Jul 2018, 09:50
Official

Hi Zaniel

We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the restaurant manager and the area manager. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Wimpy Team

Customer Care Line: ***