1 reviews | Active since Oct 2012
Worst Wimpy food Ever. Dry and tastless
Good day,
Coming back from Limpopo, there is a One stop garage with a Wimpy restaurant there... As a family we decided to stop and have our lunch there. We ordered the lamb chops (x2) and the wings(6) with chips, a kiddies meal and a breakfast grill. Firstly the gravy was awful the worst thing we have ever tasted. The chops were sooooo hard, tasteless and dry. The wings were dry aswell. We told our waitress (Sophy) that we are not enjoying the food and she said she would notify the manager.
After some time she comes back with the bill (R671) Wow, the manager could not even come and hear our concern. It seem as if they do not care about customer service or what customers think about their food. We are so dissatisfied with the food we had. The worst food we have ever had.
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
