1 reviews | Active since Jan 2011
Worst Wimpy experiences ever !!!
We went to Wimpy for a nice meal as friends. At arrival we were in 2 minds to sit inside or outside because of the noise that the waiters made. But we went in and had a sit down. Our waiter was very friendly and gave us our menu's, we ordered four strictly bacon breakfast's and drinks, after a while our drinks and food were given however we were very discussed on how the bacon looked, their was hardly bacon on our plate , we called our waiter and she apologized and said that she will call the manager on duty. A man came to our table, dressed very unprofessional, and advised that he was the manager and asked us what the complain is about, his attitude towards us were very bad. <br> <br> We showed him how the bacon looked and asked him to advise why the bacon was done this way. He rep**** that the bacon is prepared this way in the kitchen, and has got nothing to do with him what so ever, and we must take it up with the suppliers if we have a problem. I commented on his response saying that this is no excuse as you are supposed to be the manager and assist with this kind of problems, his response was to take it up with head office. THIS IS UNEXCEPTIONABLE<br> <br> Hope to hear from someone soon.
Thank you very much for taking the time to report your experience with our Honeydew Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Thank you very much for taking the time to report your experience with our Honeydew Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
