LS
Licillé Slabbert
1 reviews | Active since Mar 2018
29 Mar 2018, 13:14
Worst Wimpy Experience Ever
We had the most awfull experience at Margate Main Beach Wimpy. Fistly you need to wait for several minutes to be seated and recieve hot glasses to drink your refresments from. 90% of the menu foods cant be served because a lack of stock. Food come in drips and drabs because of seperate orders put through to the kitchen. When orders come, their completely wrong. I would recommend no client of Wimpy ever to go to Wimpy Margate Main Beach.
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Wimpy's replyOfficial
18 Apr 2018, 15:28We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,
Wimpy's reply18 Apr 2018, 15:28
Official
We are sorry that you had an unenjoyable Wimpy moment, we appreciate that you have taken the time to bring this matter to our attention. Your complaint has been heard and passed onto our Customer Care team who have escalated this to both the store manager and the area manager. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Wimpy Team
Customer Care Line: ***
Best regards,