1 reviews | Active since Jun 2016
Worst service in Namibia
<p>Ordered 2 milkshakes after having to seat ourselves. After waiting 30 min we asked for our order. They then only started to make them and we received them after 40min. The milkshakes were warm and didn't taste well. They are clearly understaffed and aren't doing their work. The restaurant wasn't full so there is no excuse. Totally unacceptable and a horrible end to our Namibia trip. There were about 20 people waiting to pay for fuel at the same 1Stop. Numerous people just stood up and left.</p>
Thank you very much for taking the time to report your experience with our Keetmanshoop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Keetmanshoop branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Wimpy Customer Care
Best regards,